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We would like to inform you that you, as a buyer (consumer), declare by using the website available at anfisabeautycoach.com that you know and accept the following, the Civil Code. (Act V of 2013) 6: 77-6: 81. If you wish to be a customer or an active user of the possibilities offered by our Webshop, please read our General Terms and Conditions carefully and use our services only if you agree with all its points and consider them binding on you.

We also inform you that the services sold on the website do not constitute health services. By placing an order, you agree that you can use the knowledge provided at your own risk, taking into account the information on contraindications.

This document is concluded in electronic form only. The contract regulated by the following conditions is governed by Art. shall be deemed to be a contract concluded in absentia.

  1. Operator data
  • Company name: Vegis Hun Kft.
  • Headquarters: 1065 Budapest, Podmaniczky út 13. Ground floor 1.
  • Tax number: 25042108-2-42
  • Company registration number: Cg. 01-09-196406, Issuing Registry Court: Metropolitan Court
  • Language of the contract: Hungarian
  • Electronic contact: info@anfisabeautycoach.com
  • Contact by phone: +36 20 961 1963
  • Account number: HU69 13597539 12302010 00070550
  • Registering authority: Metropolitan Court

Contact details of the hosting provider: Websupport Magyarország Kft. , Mhosting.hu

The service provider is hereinafter referred to as the operator in these general terms and conditions.

  1. The range of products and services that can be purchased

Online tutorial videos / courses, online advice, facials / supplies, beauty packages

The services sold on the website do not constitute health services.

The availability of the “21 Day Face Yoga Course” sold on the website lasts for 3 months from the date of purchase. It will then need to be repurchased.

Warning: The images shown on the course and product data sheets may differ from reality, in some cases for illustration only. The use of the images displayed in the web store is strictly FORBIDDEN! Use of images may result in legal consequences.

  1. Ordering information

The displayed products can only be ordered online through the Web Store. The products are available digitally, so there is no home delivery or packaging fee.

The prices shown for the courses and products include the 27% VAT required by law.

If the operator quotes an incorrect price for the course or product, despite the care required of him, and the price of the course or product differs from its generally accepted price, the operator shall not be obliged to provide the course or product at the incorrect price, but shall to offer the buyer the opportunity to purchase at the fair price in the order confirmation. If the buyer does not wish to exercise this option, he has the right to withdraw from the contract unilaterally.

In our webshop, you can choose from the available products for each course package and product package. In addition to the courses and products listed, you can view a brief description, price, and other features of each product without claiming to be exhaustive. For more information about courses or products, click on the image or name of the course / product. This will take you to the course / product page where you can get more detailed information about the course / product. If you need more detailed information, please contact the operator at the telephone number listed in the operator’s data.

If you have entered incorrect information during the order (understand: typed aside) or just canceled it, please write to info@anfisabeautycoach.com

Order process

  1. You can add the course to the Cart by clicking the “Add to Cart” button.

You can add products to the Cart without logging in, but you must create a user account to place an order. You can find the registration under the next menu item. If you are a registered customer but have forgotten your password, use the “Forgot your password?” button. If you enter your registered email address or username here, your password will be emailed to you. You can log in using My Account. Enter your registered email address and password here, then press the enter button. If the login is successful, this window will display your account and a logout button that will allow you to leave the store.

  1. You can check and edit the contents of the shopping cart using the Shopping Cart menu item. You can choose the payment method that works best for you or delete an item. If you want to add another product to your cart, return to our course interface. If everything is OK and you have decided on the order, you can finalize your order by pressing the Checkout button.
  2. Once you have finalized your order, we will send you an automatic confirmation to the email address you provided, which will include your order details. If you do not receive such a letter, your order has not been accepted. In this case, please contact us, as indicated above, using the operator information. An automatic confirmation letter does not constitute a contract. The service provider is not obliged to fulfill these orders due to technical reasons (lack of stock, faulty price, faulty product).

Once you have received the confirmation letter, the purchased course will be automatically available to you in our system.

Each order can be identified by a unique order number.

Please note that there is an obligation to pay when you place your order. By placing an order, you undertake to pay the service provider for the ordered product.

By confirming your order, a contract is concluded between you and the Service Provider. The concluded contract does not qualify as a written contract, it is not registered, so it cannot be accessed afterwards. The conclusion of the contract is confirmed by the electronically saved application data and the issued invoice, which the Service Provider is obliged to keep until the deadline specified in the legislation on accounting and taxation. The contract between the Parties is concluded in Hungarian. It is not covered by the Service Provider’s Code of Conduct.

By sending the order, you expressly consent to the service provider starting the service after processing the order. By accessing the purchased course, you expressly agree that the service provider has started and completed the service.

  1. Registration

If you want to make a purchase, you will need to provide the information you need to make your first purchase, including your name, billing information, email address, and password to access your account later. It is necessary to accept the registration conditions before finalizing the registration. The registration will be confirmed by e-mail. The buyer is obliged to keep the password provided confidential. If, during the identification, the customer’s data has become the property of an unauthorized third party after the correct entry of the customer’s unique ID and password, the Data Controller shall not be liable for any resulting damages or inconveniences. By entering their e-mail address, users consent to the operator / service provider sending a technical message to them. The registered data is deleted from the system upon request by the operator. For security reasons, a deletion request will only be valid if the user confirms the deletion request by e-mail, so that someone cannot intentionally or mistakenly delete someone else from the registration database. Registration is identified by an email address, so an email address can only be registered once.

There are no obligations to register.

  1. Order processing

Orders are processed on business days from 8 a.m. to 4 p.m. It is also possible to place an order outside of the times marked as order processing, but if it is made after the end of business hours, the order will only be processed on the following business day. The deadline for the fulfillment of the accepted order is 5-8 working days from the confirmation for the products in stock. In case the product is not in stock, it is 2-8 weeks depending on the place of purchase.

  1. Method of payment for the ordered product and home delivery fee

Method of payment for the ordered product

  • Payment by bank transfer: After the automatic confirmation email, our staff will contact you with our bank account number and the order number, which must be referenced in the remarks / announcements section of the transfer. If the transferred amount is credited to our bank account, you will only then be allowed to access the requested content. (You can also find our bank account number in the operator data.)
  • Payment via Stripe: You can pay for your orders without a user account by entering your credit card details. Online credit card payments are made through the Stripe system. Credit card details will not be sent to the merchant.
  • Apple Pay / Google Pay: You can easily pay with your credit card stored on your device using the authentication methods used on your device.
  • Cash on delivery: If you choose this payment method, the home delivery fee will be higher. Then you do not need to pay in advance in any form. It is enough to pay at the courier in cash or by credit card upon receipt.

By submitting an order, you consent to the transfer of your data to the financial service provider for billing (Stripe, Apple Pay, Google Pay).

The final amount to be paid includes all costs based on the order summary and confirmation letter. The invoice will then be emailed to you. We are unable to accept subsequent complaints without a report.

Home delivery rates

  • Domestic: 1400 HUF – GLS Home delivery, in which case you have to pay the final amount of your order in advance or by online credit card.
  • In case you want to pay the final amount of your order in the form of cash on delivery, the home delivery fee is HUF 1,800, with GLS Home Delivery.
  • Abroad: zoned – with GLS Home Delivery
    • Zone 1: Austria, Czech Republic, Croatia, Romania, Slovakia, Slovenia – 5300 HUF
    • Zone 2: Belgium, Bulgaria, Netherlands, Poland, Liechtenstein, Luxembourg, Germany, Switzerland – 5500 Ft
    • Zone 3: Denmark, United Kingdom, France, Monaco, Italy, Vatican City, Ireland – € 30
    • Zone 4: Finland, Greece, Latvia, Lithuania, Norway, Portugal, Spain, Sweden, Estonia – 9900 HUF
    • Zone 5: Albania, Andorra, Bosnia and Herzegovina, Cyprus, Faroe Islands, Gibraltar, Iceland, Montenegro, Malta, Serbia, Turkey, Northern Macedonia – HUF 25,100

If you do not find your country of delivery in the list above, please contact us for an email with an individual shipping offer[kukac] anfisabeauty.com or write on the form on the Contact page.

  1. Delivery time

For products in stock, 1-8 business days from the time the order is completed, in case the product is out of stock for 2-8 weeks. See the Terms of Delivery page for exact delivery times.

  1. Home delivery information

Orders received by our online store will be delivered exclusively by the couriers of the GLS courier service (in the case of an order abroad, the package may be delivered to another country by another partner company on behalf of GLS). Packages will be delivered on weekdays from 8 am to 6 pm. As a delivery address, it is advisable to enter an address where the courier can be received continuously at the time of day indicated.

In the case of non-returned, returned packages, the delivery and return fee will be charged to the customer, and we will not be able to start resending the package again if the price of the package is paid in advance.

In case of any further questions related to the operation of our store, the ordering and delivery process, we are at your disposal at the contact details provided in the data of the operator.

  1. Right of withdrawal

45/2014 on contracts concluded in absentia. In accordance with the regulations of the Government Decree, the provisions of this section shall apply only in the case of a consumer who qualifies as a consumer. If the consumer exercises his right of withdrawal, he is obliged to inform the operator in a clear written statement (by registered return receipt or by e-mail). The operator shall confirm the withdrawal to the consumer immediately upon receipt. If the consumer withdraws, the ordered course will be suspended with immediate effect on the user account.

If the consumer exercises the right of withdrawal, the operator shall reimburse the consumer for the payments made within 14 days of receiving the relevant declaration.

Please note that many materials are available free of charge on the website or on the service provider’s instagram page, and the method can be tried.

Logging in to your account constitutes full service. Downloading the ordered content in part or in full is considered the fulfillment of the entire service. Therefore, by placing an order, you also acknowledge that after you have made available or downloaded the content provided in whole or in part, you will lose your right to cancel and the service provider will not be obliged to refund the consideration.

Please note that if you have started using the service, you are not entitled to cancel. The beginning of the service means reading, viewing and filling in the first day.

  1. Warranty, disclaimers

A warranty claim can only be made in the event of a technical defect in the purchased product (eg access error, lack of sound or image in the video, etc.) No warranty claim can be made for application or efficiency.

You can find out more about our warranty claim here.

With the order, you acknowledge that no health assessment or medical history will be taken before the order, during the course or during the counseling.

We also inform you that

– the individual use of the course material can only take place under the sole responsibility of the buyer / user

– by placing an order, you agree that you have thoroughly read the information about the contraindications, that you have taken note of the contents, and that you use the service at your own risk.

In case of doubt, please consult your doctor, we will provide the information needed to inform the doctor on request.

Provisions for facial massage products

For the products and facial yoga and facial massage devices sold on the website, you are primarily required to comply with the 2013 Act on the Civil Code. The warranty rights of the supplies are vested in Act V of 2006 as detailed below. As a general rule, the manufacturer does not provide an extra guarantee for the products we sell, however, if the product you have purchased is covered by the statutory warranty for certain durable goods 151/2003. (IX. 22.) Korm. Regulation 1. s. The purchase of the product is subject to the statutory warranty, the enforcement of which is guaranteed.

The full text of the regulation can be found here: 151/2003. (IX. 22.) Korm. Regulation on a compulsory guarantee for certain consumer durables: 151/2003. (IX. 22.) Korm. Decree on Compulsory Warranty for Certain Durable Consumer Goods – Collection of Legislation in Force (jogtar.hu)

In all cases, keep the invoice (s) for the product, as the warranty rights can be enforced with the invoice or, if a warranty card has been handed over, with the warranty card, and the warranty period is calculated from the date of performance indicated on the invoice. Products are considered defective in particular if they cannot be used for their intended purpose and do not comply with the description provided. Hypersensitivity or allergic reaction to the face yoga and facial massage product and device is not a defect in the product itself. The images of the products on the website are for information purposes only, in some cases the non-essential features of the product may differ from those shown in the image.

The defect is not covered by the warranty if the cause is after the product has been handed over to you, for example if the defect

  • improper use, refer to the instructions for use
  • omission,
  • improper storage, improper handling, damage,
  • elemental damage caused by a natural disaster.

Please note that pink quartz products are not impact resistant. Due to the nature of the material, improper use can be assumed in the event of a breakage, which excludes the warranty. The warranty period starts on the day of receipt of the product. In the case of a guarantee, the Civil Code of 2013. Act V of 2006 (Ptk.) 6: 173. § (2) of 6: 159-167. §. In the event of a defective product in accordance with the above, you have the following rights:

a) may require repair or replacement, unless the chosen warranty is impossible to fulfill or would result in a disproportionate additional cost to the Service Provider compared to fulfilling another warranty, taking into account the value of the product in good condition, the severity of the breach and the warranty. Harm to you; obsession

b) may demand a proportionate delivery of the consideration, correct the defect at the expense of the Service Provider itself or have it repaired by another, or withdraw from the contract if the Service Provider
you have not undertaken to repair or replace, you may not be able to comply with this obligation under the law, or if your interest in repair or replacement has ceased.

There is no room for withdrawal due to a minor error.

In the case of a warranty undertaken by the manufacturer or required by law (ie, as a general rule, a product exceeding HUF 10,000), the following provisions shall apply:

If, during the first repair of the product during the warranty period, it is determined that the product cannot be repaired, the mandatory warranty applies unless you have the right to do so.
The product will be replaced within 8 (eight) days.

If, during the warranty period, the product covered by the mandatory warranty becomes defective again after three repairs, unless otherwise specified by you,
and if the Civil Code of 2013. Act V of 2006 6: 159. § (2) b) You do not request a proportionate delivery of the purchase price and do not wish to repair or repair the Product at the Service Provider’s expense, we will replace the Product within 8 (eight) days. If the product covered by the mandatory warranty is not repaired by the thirtieth day from the date of notification of this claim, we will replace the Product within 8 (eight) days of the expiration of the thirty-day period, unless otherwise specified.

If replacement is not possible in any of the above three cases, we will refund the purchase price of the Product as certified by you within 8 (eight) days. In the event of a repair, the warranty period will be extended from the date of delivery for repair to the period during which the. If you claim a replacement within 3 working days of purchase due to a defect in the product, we will replace the product regardless of the disproportionate additional cost, provided that the defect prevents proper use. Please keep the packaging of the product for 3 working days. In case of a complaint, return the product with packaging and accessories to us.

Please note that you must report the error as soon as it is discovered, but no later than two months after the error is discovered. However, the
beyond the limitation period of two years from the performance of the contract, he may no longer exercise his rights to supply supplies.

You can enforce your warranty claims against the Service Provider.

Within six months of performance, there are no conditions other than the notification of the defect to enforce your warranty claim if you prove that you purchased the product (or service) from us. However, after six months from the date of performance, you must prove that the profession you have recognized already existed at the time of performance.

  1. Complaints handling

The operator is obliged to keep a report on the complaint in the place indicated in the data of the operator and to keep the complaint for five years from the date of collection, together with the response to it. The operator shall investigate the complaint received within 30 days of its receipt and provide a substantive response. If the operator responds to the complaint, he must give reasons in writing. Disputes arising from the contract concluded with the operator may be settled primarily amicably, by agreement between the parties or before the competent consumer protection authority according to the place of residence of the consumer. If these do not lead to a result, the parties will have to go to court.

National Consumer Protection

Official address: 1088 Budapest, József krt. 6.
Mailing address: 1428 Budapest, PF: 20.
GPS coordinates: X 19.071 Y 47.496
Central telephone number: +36 1 459 4800
Fax number: +36 1 210 4677
E-mail: nfh@nfh.hu

Contact details of the Budapest Conciliation Board:

1016 Budapest, Krisztina krt. 99. III. em. 310. Mailing address: 1253 Budapest, Pf .: 10.
E-mail address: bekelteto.testulet@bkik.hu
Fax: 06 (1) 488 21 86
Phone: 06 (1) 488-21-31

 

  1. Data handling

The operator shall keep the personal data provided to him during the use of the web store confidential and shall not disclose it to any third party, unless it is necessary for the delivery of the order to his subcontractor (Example: courier service).

While browsing the web store, technical information is recorded for statistical purposes. (IP address, duration of visit, etc.). The operator shall provide this information to the authorities only if legally justified and substantiated. You must have cookies enabled to use this service. If you do not want to allow the use of cookies, you can disable them in your browser settings. When cookies are disabled, certain elements of the service may be used only in part or not at all. A cookie is a file sent by a server to a user’s browser and stored on a user’s computer. The cookie does not store personal data. The data recorded during the order is used by the operator to fulfill the order. The data of the invoice made by the order placed by the individual IT systems on the pages of the web store will be recorded with the data provided during the placing of the order and will be stored for the period specified in the valid Accounting Act. The operator treats the data provided during the browsing of the web store or during the registration of the newsletter provided during registration, confidentiality can be requested at one of the provided contact details. You can request the deletion or modification of your data at any time in writing.

During the procedure starting with the order, the 2011 Annual CXII. The provisions of the law apply, the privacy statement of the service provider is available on the website.